Live Lecture Section 10

Security guards relate with people every day. Individuals must be approached respectfully. Security guards should know the various types of prejudice available due to the differences between individuals. Security guards must acknowledge their biases to make sure they do not interfere with their professional relationships with people. A few of these differences are:

• Education
• Gender
• Religion
• Ethnic backgrounds
• Mental or physical disabilities
• Sexual orientation

Security guards must acknowledge their biases to make sure they do not interfere with their professional relationships with people. Furthermore, they must acknowledge how misinterpretation and miscommunication can occur between two individuals with varying backgrounds and must be sensitive to differences when relating with the public.

Under the law, it is a must for security guards to adhere to the Code of Conduct Regulation under the PSISA and the Ontario Human Rights Code (OHRC); hence, it is their responsibility to deal with everybody in the same manner without any form of discrimination. The OHRC is a provincial regulation that provides equal rights and opportunities to each person without any form of discriminatory act.